Privacy Policy | InfiniteSmileStudio
Effective Date: Dec 01, 2025
Last Updated: April 17, 2026
1. Introduction
At InfiniteSmileStudio, we recognize that your health information is deeply personal. We are committed to maintaining the security, confidentiality, and accuracy of the personal information we collect through our website and within our clinical practice.
2. Information We Collect
When you interact with our website or book an appointment, we may collect:
- Identification Data: Name, date of birth, and contact details (email, phone, address).
- Health Information: Dental history, medical conditions, and current medications submitted via online intake forms.
- Financial Data: Insurance provider details and billing information.
- Technical Data: IP addresses and cookies to improve your browsing experience.
3. How We Use Your Information
InfiniteSmileStudio collects and uses your data strictly for the following purposes:
- To provide high-quality dental care and personalized treatment planning.
- To schedule appointments and send automated reminders.
- To process payments and coordinate benefits with your insurance provider.
- To meet regulatory requirements set by the Royal College of Dental Surgeons of Ontario (RCDSO).
4. Consent and Disclosure
By providing your information to InfiniteSmileStudio, you consent to its collection and use as outlined above. We will not sell, rent, or trade your personal information. Disclosure to third parties occurs only:
- With your express consent (e.g., referring you to a dental specialist)
- When required by law or for insurance adjudication
- To trusted service providers (such as secure dental software) who are contractually bound to our privacy standards
5. Data Security & Retention
We employ administrative, physical, and technical safeguards (including SSL encryption for website) to protect your data from unauthorized access. In accordance with Ontario law, InfiniteSmileStudio retains patient records for a minimum of 10 years from the date of the last entry, or 10 years after a minor patient turns 18.
6. Your Rights
You have the right to:
- Access your personal health record.
- Request Correction of any inaccurate or incomplete information.
- Withdraw Consent for the use of your data for secondary purposes (such as marketing).
7. Contact Our Customer Support
For questions regarding these practices, or to exercise your rights to your data, please contact us at:
- InfiniteSmileStudioAttn: Privacy Officer
Email: hello@infinitesmiles.ca
